Technology is now everywhere in the world, actually somehow competing with the air. Almost every sector is actively integrating itself with technology. The financial industry is not left behind. A storm has taken over the old-fashioned banking systems by fintech. For example, with a mobile money wallet, you can transact anywhere at your comfort. What […]
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Will Digital Wallets and Payments Replace Credit Cards
Digital adoption is occurring faster than any other innovation in human history: in just two decades, digital technologies have reached about 50 percent of the population in developing countries and transformed societies through them. The use of technologies that increase connectivity and access to financial, commercial, and government services can lead to significant reductions in […]
What are Digital Credit Cards and How Do They Work
Credit Card – What Is It? A credit card is a type of payment card that gives you flexible access to the credit limit granted by the bank. When you make purchases, the funds are taken from the card’s credit account rather than your personal account. This gives you the ability to make a commitment […]
How do banks make money through transactions?
In business, there are specific goals that need to be achieved in order to have a successful business. In a bank, success is defined by how well they are able to run the business. Banks’ objectives are to be profitable and sustainable in order to reach their goals. There are different types of banks that […]
Is Gambling an Investment?
Investing is a process of putting money into assets with the expectation that they will generate income and/or appreciate in value. Investing does not necessarily mean purchasing stocks or bonds, but rather risking money on an asset with the hopes that you will make more than you lost. Gambling is the exposure of capital in […]
Standards and rules for digital financial services
Participants in the panel discussion opening the anniversary event will discuss the preliminary results of the project and, in particular, discuss the qualitative changes in both areas that have occurred in the financial market since 2015.
The consumer and digital: The customer journey in a digital environment based on big data
Digital finance is opening up new opportunities for consumers of financial services.
Digital Literacy: Volunteer programs and online self-study services
The era of digital finance presents new challenges for financial education.
Personal Online Assistant: Financial Institutions as a Multidisciplinary Social Service
The widespread penetration of digital technologies, the growing value of big data, as well as the arrival of fintech companies in the financial market make it necessary for financial institutions to shift from aggressive marketing strategies to responsiveness to real customer needs at certain stages of their life cycle.
Experience of leading banks and companies in the field of client relations in the sphere of financial services and services. Case studies of client communications from leaders and visionaries of the financial market, companies developing strategies and solutions for digital transformation in financial retail.
You will learn:
How to unobtrusively be in front of the customer all the time
How to conduct customer digital-transformation in a bank or financial company and start working effectively with customer digital-profiles
How to engage with customers in a new generation of communications
How to increase trust in online financial services and make complex digital services understandable
What’s the best way for customer communications to be digital
What changes financial industry leaders have made to become successful in the world of ecosystems and marketplaces